Hassle-Free Returns
Your satisfaction is our priority. If you're not completely happy with your purchase, we make returns easy and straightforward.
Return Policy
- Return Window — 14 days from delivery date
- Condition — Items must be unused, in original packaging with tags attached
- Proof of Purchase — Order confirmation or receipt required
How to Return an Item
- Sign in to your account and go to My Orders
- Select the order containing the item you want to return
- Click Request Return and select the items
- Choose your return reason
- Print the return label or schedule a pickup
- Pack the item securely and ship it back
Refund Process
Once we receive and inspect your return:
- Approved returns — Refund processed within 5-7 business days
- Original payment method — Refunds go back to how you paid
- Wallet credit — Option for instant store credit
Non-Returnable Items
Some items cannot be returned for hygiene or safety reasons:
- Personal care and beauty products (opened)
- Undergarments and swimwear
- Customized or personalized items
- Perishable goods
- Digital products and gift cards
Damaged or Defective Items
If you receive a damaged or defective item, contact us within 48 hours of delivery. We'll arrange a replacement or full refund at no extra cost.
Need Help?
Contact our returns team at [email protected] or through the Help Center.